Support
Questions? Problems? We’re here to help.
If you’re having an issue with your True product, please reach out to an Authorized Servicer directly. FIND A SERVICER
Please make sure you register your True product to qualify for our extended warranty. You’ll need your serial number and model number, which you can easily
find inside your True product. PRODUCT REGISTRATION
If you have questions about the eligibility of your True warranty or product registration, our warranty team would love to help. WARRANTY INQUIRIES
If you’re a service company or appliance installer wanting to connect with True, our Technical Support team can help. TECHNICAL SUPPORT
Find the information you need below.
Product Registration
To quickly and easily register your True products complete our Product Registration Form.
Find a Servicer
If you have an issue with your True
product, you can connect with a True
Authorized Servicer directly. Get in
touch with a qualified True technician
near you.
Warranty Inquiries
To inquire about the eligibility of your True warranty or product registration and or having trouble finding a servicer in your area? Let our team help.
Phone
844.849.6179
Email
[email protected]
Document Library
User Manuals, use & care guides, and more.
Customer Support
For product questions, availability, and general inquiries.
Phone
888.616.8783
Email
[email protected]
Technical Service
Service companies and installers, contact our Technical Support department
If you’re a homeowner wanting to troubleshoot an issue over the phone and reach out to our team below.
Phone
844.746.9423
Email
[email protected]
Self Help & FAQ
Serial Number Locator
Where to find your product’s model number
and serial number for ease of support.
Maintenance Videos
Link to curated video list on YouTube
Parts & Accessories
Link to online store for maintenance parts and
accessories
